Information we collect
We collect contact, company, cargo and shipment information that you voluntarily provide when requesting a quotation or contacting our team.
Legal
Privacy notice
This notice explains how information submitted through this website is used for commercial and operational communication.
How information is used
Information is used to assess logistics requirements, prepare quotations, communicate about shipments and maintain necessary commercial records.
Sharing and retention
Information may be shared with relevant carriers, agents and service providers only where needed to assess or deliver the requested service. Records are retained for legitimate commercial, legal and operational purposes.
Your choices
You may ask us to correct or review information submitted through the website by contacting cs@lexusline.com.
Website measurement and privacy choices
LEXUS CONTAINER LINE PTE. LTD. operates this website. Google Tag Manager manages measurement tags, including Google Analytics 4 and Google Ads measurement. Analytics helps us understand page visits and enquiry journeys; advertising measurement helps assess the enquiries associated with campaigns.
Analytics and advertising storage are denied by default until you choose to allow them. Google Consent Mode may send limited, cookieless measurement signals while storage is denied; rejecting optional storage is not a promise that no network request reaches Google. Your choice can be changed using Privacy choices, and is retained in this browser for up to 180 days. Settings apply to this browser and device.
Measurement can include page addresses, device and browser information, interaction events and a randomly generated enquiry reference. Our enquiry event is designed not to include your name, email, telephone, shipment notes or uploaded documents. Enquiry records and attachments are kept separately in the website’s private enquiry system.
Service providers and data handling
Our website is hosted by Hostinger. Enquiry notifications are sent using Google Workspace. These technology providers, and carriers or service providers needed for your request, may process information outside your country. Provider policies and processing locations can change. Google explains its data use at How Google uses information from sites or apps that use its services.
Enquiries about your information
Contact cs@lexusline.com to request access, correction or deletion of information you have submitted, or to ask about retention and service providers. We assess requests in light of applicable requirements and records needed for a quotation, shipment or dispute. Do not include passports or banking documents in the quotation form.